Made-To-Order Products (Wallets, Belts): 3-4 weeks

Ready-To-Ship Products: 3-4 business days

Laces & Boot Kilties: 3-4 business days

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International Customers: Delivery times have increased globally. What used to take 1-2 weeks might now take up to 5-6 weeks. Once your order is out the door, I can’t control the timing or tracking unless paying for DHL, but I appreciate your patience and understanding.

• Made-To-Order Products: All sales for Made-To-Order wallets and belts are final. However, if there’s an issue with your order, reach out and we’ll figure it out together. Returns due to not liking a color or mis-sizing will not be accepted.
• Laces & Ready-To-Ship Products: I take pride in my craft and product! If you’re not satisfied with your purchase, items in their original, re-sellable packaging can be returned. Make sure to contact me within 14 days of receipt. I'll refund the purchase price (minus shipping costs) once I receive the returned item. Remember, the cost of return shipping is your responsibility.
• Additional note: Widths and diameters on laces are an approximate measurement. Leather and cotton laces can vary in width and diameter but on average, they will be the measurements provided. 

To initiate a return:

1. Please fill out the form on this page.
2. Include all relevant information on your return or exchange.
3. Package the item securely with all original materials and send it back to the address I provide.
4. Payment will be refunded excluding initial shipping costs (where applicable) once the item is received.

Refunds will be issued to the original payment method within 5-7 business days after we receive the returned item.