Shipping within the U.S. will be handled in a reasonable time frame. Since all items are made-to-order, processing time can vary depending on how many orders I receive at one time. Orders currently have a 4 - 5 week processing time. Since I am doing everything by hand, orders will be processed and sent as soon as possible. If you have immediate concerns or need rushed delivery, I am happy to work with you.
If you aren't happy with your purchase, please send me an email and we can work it out. Monogrammed and custom items cannot be returned (at my discretion).